Price Match Guarantee
How does price match guarantee work? Mirajo guarantees that our pricing will be equivalent or if not lower than our competitor, subjected to our prevailing terms and conditions.
What can I do if I find a lower price from the competitor after buying from Mirajo Flooring?
In unique circumstances where you do find a lower priced item from our competitor, simply return the item to us within 14 days and we will refund the price difference to you.
Does the item need to be the same?
Yes, we will price match products with the same model, brand, and manufacturer’s warranty, including prevailing tax to the same payment method account.
Does Mirajo Flooring price match “Free with purchase” discounts?
No, Mirajo Flooring does not price match ” Free with purchase” discounts.
How long does the refund process take?
We will process the refund within 3 working days from when we receive the product, together with email inclusive of the Purchase Return number.
How will the price difference be refunded to me?
The price difference will be refunded via the same payment account. We only allow 1 price difference refund for 1 item.
Under certain circumstances, like promotional items, you may have purchased a discount product from us and found a greater price drop a few days later. This is because we are clearly stocks. In such circumstances, we regret to inform you that we are unable to provide a price match guarantee.
Mirajo Flooring is constantly reviewing to see how we can do better. You will be excited to find out 90 Day Money Back Guarantee too.